Patient or Peer Feedback Module

Diplomates now choose ONE Clinical Module OR Feedback Module activity to complete the PIP Unit.

For the Feedback Module, clinically active diplomates obtain personal feedback regarding their own clinical performance using questionnaire/surveys.  The Feedback Module consists of three steps to complete within a 24-month period.

How to complete the Feedback Module

Step A: Initial assessment of patient or peer feedback

Collect initial feedback from ONE of the following options:

  • Patient* feedback forms from five patients,
  • Peer** feedback forms from five peers,
  • Resident evaluation feedback forms from five residents,
  • Supervisor evaluation feedback form from one supervisor, or
  • 360-Degree evaluation feedback forms from five respondents

Diplomates may choose a feedback module from the Approved Products List, or use an ABPN feedback form, or submit their institution’s patient survey or peer evaluation for individual preapproval. The feedback forms must address the six general competencies.

Step B: Identify and implement improvement

  • Based on results from feedback, identify opportunities for improvement to the effectiveness and/or efficiency in practice as related to the general competencies and take steps to implement improvements as needed.
  • If no areas for improvement are determined based on initial assessment, then maintenance of performance in medical practice should be reassessed in Step C.

Step C: Reassessment of patient or peer feedback

  • Within 24 months of initial assessment, collect data from another set of the same or different patients
    or peers.
  • Use the same feedback option for the initial assessment and reassessment steps.

* Patients may include those for which the diplomate supervises the care of another provider (e.g., resident).

**Peers may include other professional healthcare staff such as counselors, nurses, physicians, psychologists, and social workers.

General Information

  • Please allow ample time to complete the PIP Unit (Steps A, B and C).
  • Use the same feedback option for the initial assessment and reassessment steps.
  • One PIP Unit is required every 3 years for the C-MOC Program.
  • ABPN does not collect patient or peer data. If audited, ABPN will require that diplomates explain how they carried out the Improvement in Medical Practice Unit and submit information about their process and improvement plan. The ABPN Audit Guidelines for Diplomates document lists the documentation needed in the event of an audit.
  • Preapproval is not needed if the questionnaire/survey addresses the six general competencies: patient care, medical knowledge, interpersonal and communication skills, practice-based learning, professionalism, and systems-based practice.

Note: Only those diplomates in the 2013-2015 C-MOC block must complete BOTH a Clinical Module and a Feedback Module (patient or peer survey) for that specific C-MOC block.

Learn details for completing a Feedback Module Activity with this short video:

Completing a Feedback Module Video

 

Links to ABPN-Approved PIP Forms

ABPN Approved Products List

 

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